Overview: A global real estate major specializing in commercial property and investment management, providing services for real estate owners Challenge Experiences substantial time and effort investments during each new process transition due to the labor-intensive...
Overview: A global banking giant in US, Europe, and Asia, offering retail banking, wealth management, commercial banking, and investment banking Challenge Client had ongoing RPA initiatives Sought to refine the efficiency of their RPA project Had to rely on SME...
Overview: A European tech leader recognized for its consulting, digital services and software development, helps its clients drive their digital transformations. Challenge Client required to transition a travel application for their HRO client. Desired to reduce cost...
Overview: The world’s largest publicly traded property and casualty insurance company with operations in 54 countries and territories, Client providescommercial and personal property insurance and reinsurance. Challenge Looking for process analytical tool with...
Overview: One of the largest banking groups in Southeast Asia whose core businesses are retail banking, wholesale banking, Islamic banking, and life and general insurance. Challenge Lack of user familiarity with new applications across geographically dispersed teams....
When Davis, the CEO of a large financial services organization, took the decision to move the back office operations overseas to Philippines, employee training was not his key priority. Yet when it came to training hundreds of agents to handle the finance and...
