Overview: A global BPO services company with more than 410,000 inspired and passionate people speaking more than 300 languages with a presence in 170 countries Challenge Transition project spanned 12-16 weeks (limited with SMEs) for an average of 20 on-site personnel...
Overview: A global management consulting firm that offers professional services to corporations, governments, and other organizations from different verticals including process improvement consulting for FIG, and SHaPE sectors Challenge Required vertical agnostic...
Overview: An American multinational food, snack, and beverage corporation headquartered in Harrison, New York, Challenge Client had ongoing business transformations projects.Discovered knowledge gaps in the post-transition analysis due to manual.documentation of...
Overview: A leading ISP provider, grappled with productivity challenges in their technical contact centers, impacting customer service, repair operations, staff onboarding, and high-ticket issue resolution, resulting in diminished customer satisfaction. Challenge...
Overview: An American multinational food, snack, and beverage corporation headquartered in Harrison, New York. Challenge Discovered knowledge gaps in ongoing business transformations projects in the post-transition analysis. Manual documentation of financial...
Overview: A large wood pulp manufacturing company wanted to onboard their 14000 employees onto a new SAP platform. Challenge Strong user resistance to new app roll-out Meeting benchmark requirements of SAP Enabling user adoption of new platform. Solution Stable,...
